Returns & Exchanges

At D.Franklin, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return them within 30 days of delivery for a refund or size exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the product is in its original, unworn condition.

• 3.
  Ship the Items

  Print the provided prepaid shipping label, attach it to your parcel, and drop it off at the nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 7-10 business days.